February 2012
It was a pleasure to have the opportunity to serve you and we hope our efforts exceeded your expectations. If you will, please take a moment to let us know how we preformed.

• Did we make it easy to arrange service? Very easy
• Did we respond timely to your phone calls or emails? Yes, I only had to make one phone call. Mike answered my call in person, and was able to come right over which was great!
• Did the quality of the installation meet with your total satisfaction? Yes
• Was the job completed in a timely manner? Yes, Mike worked very quickly and efficiently to complete the work in a timely manner and maintained quality workmanship.
• Were we courteous and professional at all times? Yes
• Did we impress you in any way? Yes, I was more than impressed with the over the phone quote being the actual total cost of the job. I was also impressed with Mike's honesty, integrity and professionalism.
• If the need arises, will you use our service again? Yes, without a doubt!
• More importantly, is there anything we could do to improve the experience of working with us? This has been by far the most pleasant experience my wife and I have had working with a service technician in our home. Mike is a great guy and you truly can not go wrong by choosing his company. We will be highly recommending him to our neighbors, friends and family.

Steve Shumaker
Clermont, FL

January 2012
"Hello Mr. Holt,

I just wanted to take a second to let you know how much I appreciate the great work you have done with my office. Not only did you satisfy all of my electrical issues, but you were also very professional, courteous, punctual, and your line of communication with me every step of the way was second to none. I appreciate your hard work and will be using Premier Power for any electrical issues I have going forward.

Take care,"
Sean Hutchings
Leesburg, FL

January 2012
"Mr. Holt

I have to tell you, you are amazing! You went straight to the source. I love how you handle the problems we keep bumping into. thank you so much for taking such good care of this house. It is a perfect way to see the product and only a "premier" electrician would have arranged that for me.

Thank you."
Patricia Kracht
Winter Garden, FL

January 2012
" Mike,

Thank you for doing an excellent job yesterday. You were courteous and professional. I will call you anytime I need an electrician and certainly recommend you to my friends.

Best wishes,"
Randy Ringer
The Villages, FL

October 2011
"Michael,

I have been meaning to send you a note expressing my thanks to you for recommending the installation of the surge protector on my electrical service box. On 09/09/2011, I happened to be out for the evening when a violent thunder storm passed through the area. When I came home, I noticed that one of my circuit breakers to the house had been tripped. In addition, my cable TV, Internet, and telephone were off line.

When the cable technician arrive, he advised me that the house must have taken a significant lightening strike. The cable modem, splitters, TV control box, and outside telephone interface were all "fried". My neighbor advised me that the lightening was the closest she had ever encountered. I then walked around to the side of the house and discovered that the door to my sprinkler control box was open and the control panel had been blown out of the box and hanging from a wire. The inside of the control box was scorched.

I am convinced that taking your advice kept the electrical surge from entering the internal house electrical system and doing a great deal of damage to a variety of electrical components. It appears that the damage was confined to the cable system and my sprinkler control box. Many thanks for educating me and providing the safety of your high quality surge protector. Please feel free to share my story when advising other customer regarding the benefits of this safety device.

Many thanks,"
Rich Young

October, 2011
"I just had work done at my house and you guys were excellent. Work was fast, done right and on time. Not much more can be asked. Thanks for everything."
Arnold Heredia

October, 2011
"Dear Michael, The arrangements we did for the service was very fast and convenient for us, you answered my phone call right away and you were willing to do the work. The electrical installation was very professional and efficient and the jthe job was done on time. You were very respectful, knew your job, and were very professional.

You impressed me by doing such an amazing job! Of course I will call you again and refer you to anyone who needs an electrician because you are excellent at your job. I will say to others: "You will not regret hiring Michael because he is a reliable, honest and a dedicated electrician."
Mari

September 2011
"From start to finish, my experience with Premier Electrical was outstanding.

All contact was professional, courteous, and prompt. Work was completed in a timely fashion, at a very fair price. All improvements were discussed in detailed, with itemized charges, up front. There is peace of mind that work done is by a master electrician, with the experience needed to do the job right the first time.

I am thrilled with the finished projects, and would highly recommend Premier to my family and friends! I know I will call for my future electrical needs."
Jeff Crofts, The Villages

"Mike Holt was outstanding!!!!!!!!! I had a light fixture to replace and a wiring issue to trouble shoot. Mike was on time, extremely professional, and fully explained everything he was doing. I had to go to the store during the job because I had purchased the wrong fixture and Mike waived the fee he normally charged for waiting on a client. That's holiday spirit AND great customer service!! I would highly recommend his company to anyone needing electrical service, and I will definitely use him again for any of my electrical needs.

Thanks for all of your help!  I truly appreciate you making my electrical experience a pleasant one! Below are my survey answers:

1. Arrangements were extremely easy to make.  You received an “A”
2. Within seconds of me hitting send you responded to my email.  You received an “A”
3. Job was done very well…OUTSTANDING!
4. Yes it was completed in a timely manner.
5. Yes!  The staff was extremely courteous and professional.
6. You did NOT disappoint.  Much the opposite…!
7. Extremely impressed by the entire experience.
8. I definitely plan to use your services again

Mike I really enjoyed meeting you and having you take care of my electrical needs!  Your knowledge and customer service attitude will definitely propel you in the future!  I wish you and yours the very best this holiday season!"
Al Hodge Ocoee, FL

"The performance by you and your staff rate all A's.  Have a Merry Christmas and a Happy and successful New Year."
Charles Sadler The Villages, FL

"I was very impressed with the efficient and timely service. All of my electrical issues were resolved quickly. Michael was very professional, courteous and thorough. He made sure every concern and question was resolved. I will not hesitate to recommend Premier Power, Inc. and intend to use them for any future electrical needs. Michael also took the time to check the breaker boxes and surge protectors to assure that all was well."
Hugh White Windermere, FL

"You were very accommodating to our time schedule and needs. You immediately responded to everything. Everything was always to our satisfaction. You took great pride in doing a good job. You even dealt with pesky children with grace and ease. The professionalism and attention to detail was exceptional. You did everything we asked for. You are my first call. I have also given your card out to others who are looking for assistance." --Julie Held

"He was very prompt, showed up instantly! Most importantly, told me an exact time he would arrive and meet that time.! Did an exelent job, cleaned up and was very professional. I wasn't expecting such great service! Thank you Premier Power! "

"Fast and Great service "

"He was on time and efficient" -- Andrew G.

"Very friendly and helpful."

"Michael:  I wanted to let you know how thrilled I am with the electrical work you performed at my house.  Your professionalism and knowledge was refreshing.  I also appreciated your patience and any suggestions made along the way.  It was a very difficult job and I would recommend you to anyone who needed electrical work on their home.    Thank you so much for making my home a safe and acceptable home."

Sincerely
Leslie Ellis

"May God bless you and your family and I thank you for being so dedicated, reliable, and a trusted friend that I shall always value in my life...very pleased with your professional workmanship...promptness...your integrity is unsurpassed as well as your values...I cannot thank you enough for the quality and savings that you provided me throughout the entire procedure of the complete and safe rewiring of my home that gives me peace of mind that is immeasurable as is your integrity...thank you so very much I feel so very pleased that I made the right choice hiring you from the start...take care and God bless you and yours always..."

Sincerely,
Michael Priest

"Michael,

In response to your questionnaire I would rate the overall experience an A+. From the time we met until the job was completed it was done in a most timely manner that I could be very comfortable recommending your company and the results were great.

I believe that I have already recommended your services to another potential client for you and I will have you do other work around the store as we need it."

Most sincerely,
George Grimm - Campers Inn of Leesburg

"Michael, I have known you and your family for many years now. As I would have expected, you were able to combine your professionalism, expertise and personality to create a positive experience for my team. When we had the need for electrical system expansion you were able to save us money and perform quickly so we did not have any surprise charges."
Dr. Paul C. Sorchy II

"Thank you for your "professional" electrical services. The results of your work certainly met our expectations. We appreciate your commitment to providing excellent customer service. When we require additional electrical work we will certainly call you first. Your efforts to leave our home as you found it were also appreciated."
Dave Green

"Your customer service and technical expertise are absolutely outstanding! Many thanks for continuing to provide me with world-class electrical service. I will make a point of passing your contact information on to others in my community."
Richard Young

"The service was excellent, and the electrician arrived on time as promised."
Craig Malobicky

"Just wanted you reiterate in writing what I said about your work. You were
professional, and extremely helpful with my job. You made me feel confident
that all issues would be addressed, and you were a great educator about
things I should be aware of as it related to my electrical work."
Belynda Pinto

"When we contacted you we were surprised that you made excellent recommendations as to what we needed in our office.
You were prompt,courteous and organized, you stayed focused on the installations, and cleared any debris from the job so that we did not have to pick up after you left. In most trades, all of these qualities is a rarity. I will make sure that I keep your business card handy should we need you to do any additional work and also to pass on to my friends and business associates."
Sarina Snow

"Thanks for doing a great job at the property that I manage on Dellwood Drive. You got to it the same day and were able to solve the problem by that afternoon. In the property management business we are always looking for vendors that we can count on to do good work at a fair price and you have become my go to guy when I have an electrical problem at one of my properties."
Paul Lower

"I was very impressed with all aspects of you service and work. I appreciated the updates and being kept informed!
Thanks!"
Mark A. Lamb

"Michael was very prompt, very confident, very skilled fast efficient neat clean worker I was very impressed with Michael and quiet satisfied with the quality and the proficiency in which the work was done, I would recommend Michael to anyone who needs any electrical work done. Premier power, inc. is a five star business."
Norman England (407) 859-4818

"He arrived exactly at the appointed time. He was very professional and knowledgeable. He explained everything clearly and was very nice. I'd recommend him highly to anyone."
Maureen Farrell (321) 282-9911

"Fantastic job.

1. Quick and thorough with the evaluation and WRITTEN estimate
2. Permitting and scheduling very painless on my part
3. Handled and unexpected hazard at the panel box very professionally. Called the City Utility in and had it squared away very promptly that removed a very dangerous fire hazard and saved me some big $
4. Completed the work, passed inspection and had my power back on in six hours.

Very refreshing to find someone who is enthusiastic about his profession. John K"
John Knauf (407) 488 8968

"We enjoyed interacting with Michael Holt who is the owner and electrician. He did a very good job on the work we needed done. We do recommend him to others and would hire him in the future."
Karen Day (407) 810 2821

"Communicated very well. Was on time. Cleaned up after himself. Walked me through every step of the process. Michael made informed suggestions that were very helpful. Highly professional!"
Robert Wright (407) 731 7665

"Mike was on time very nice and very professional. I would recommend this company to any one who has an electrical issue. I was very happy with all the work he did and I will call him if I need him again."
A. Saour (786) 797 4752

"Mike was on time very nice and very professional. I would recommend this company to any one who has an electrical issue. I was very happy with all the work he did and I will call him if I need him again."
G. Wehman (786) 797 4752

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